Our leadership team has extensive experience in emergency department management, Six-Sigma driven redesign and high-quality provider and ancillary staffing.
This expertise allows partner emergency departments to create efficient systems which improve access to emergency and on-demand health care.
Tribal EM understands the importance of seeking input from hospital leadership and administration, gathering input from Tribal Elders, the Board and Community Members by simply asking the expectations and ideal vision for the ED.
Tribal EM’s primary focus is to deliver care and revamp healthcare systems to ensure that the emergency departments we manage meet and exceed national standards.
Our team is committed to improving quality of care by increasing efficiency and decreasing staff and provider turnover.
Tribal EM understands the importance of core metrics and quality indicators such as:
- Door-to-doctor time
- Door-to-decision time
- Left-without-being-seen rates
Tribal EM has a proven record of reducing the barriers in workflow that results in team member’s ability to function optimally within their roles. This improves staff satisfaction, increases access to care for patients and results in a higher level of patient-centered care.
Tribal EM coordinates with hospital administration to develop a strategic plan and assists with implementation.
After successful implementation, TEM utilizes a variety of metrics and monitoring options to assure longstanding growth, development, and results ensuring the organization’s ability to capitalize and qualify for a variety of payer incentives.
Tribal EM’s leadership has directed a variety of projects, including:
- Consulting on emergency department redesign implementation, large tertiary care centers, and community hospitals.
- Opening and operating more than 100 urgent care centers.
- Developing and leading a national on-demand virtual care and behavioral care telemedicine platform.
- Leading multiple emergency departments.
- Implementing, staffing and managing a multi-specialty clinic on Tribal lands.
- Redesigning and implementing a Six-Sigma driven health care system for emergency departments, primary care centers and specialty care clinics.
Dr. John Shufeldt MD, JD, MBA, FACEP
Chief Executive Officer/Chief Medical Officer
Role: Responsible for the delivery of safe, patient-centric medical care and the bottom line performance of Tribal EM.
Overview: Tribal EM’s Clinical Practice Group and ED Management Group is led by Dr. John Shufeldt, MD, JD, MBA, FACEP. Dr. Shufeldt has been a practicing emergency physician for 30 years while leading hospital and outpatient medical practices.
Dr. Shufeldt has directed and staffed eight (8) emergency departments during his career and has filled the roles of Medical Director, Risk Manager, Chief Medical Officer, and Pre-Hospital Medical Director.
He is a practicing Board Certified emergency medicine physician and attorney who is passionate about improving the delivery of medical care on Tribal Lands. Dr. Shufeldt adds significant value in his areas of expertise as a medical and legal expert on EMTALA and HIPAA.
Brian Gallagher, MS, PA-C
Regional Clinical Director
Role: Responsible for clinical leadership to ensure compliance with Tribal EM’s administrative and clinical commitment.
Overview: Brian has in-depth experience in strategic management. Working as a leader and as a practicing clinician, Brian is able to guide clients through the complex process of identifying, developing and implementing sustainable improvement.
Brian brings a unique aspect of leadership and clinical skills with experience leading multiple state boards, committees and departments while working in emergency medicine and family practice. He has developed and implemented key strategies to improve health care administration, ER Work-Flow, professional staff development, process improvement and Physician/Advanced Practice Provider on-boarding.
Amanda Crutchfield, JD, Esq.
Chief Legal Officer
Role: Oversight of all legal and compliance aspects of operations for Tribal EM.
Overview: Amanda has worked in both private practice and as in-house counsel throughout her career, with her primary focus in the business and health care sectors. Her experience includes forming businesses, securing financing, opening hospitals, quality assurance oversight and management, improving patient safety, risk mitigation, and navigating the medical insurance process.
Glenn Dean, MBA, CPA
Chief Financial Officer
Role: Oversight of all financial and accounting functions for Tribal EM.
Overview: Glenn has held executive management positions in finance and operations in a variety of industries, including financial services, technology, and healthcare.
Primarily an entrepreneur, he has experience in business strategy development, operational design/implementation, finance and strategic planning, and mergers and acquisitions. He has authored several articles on financial management, strategic planning, and urgent care management.
Morgan Haynes-Sanchez, PHR
Chief Operations Officer
Role: Oversight for all non-clinical aspects of Tribal EM operations.
Overview: With over 10 years of experience working in the human resources field, Morgan Haynes-Sanchez is an experienced human capital professional who specializes in helping organizations build effective teams, recruit elite talent, and motivate a productive workforce at unprecedented levels. Morgan has extensive professional Human Resources experience working with an array of clients, particularly focused on health care.
Bruce Tizes, MD, JD
Regional Medical Director
Role: Oversight and development of Hospital ED Physician Leaders and ED Nurses.
Overview: Dr. Tizes, is a graduate of the Chicago Medical School and Northwestern University School of Law. Tizes has worked in hospitals and/or medicine for more than forty years. He has served as teaching faculty in Emergency Medicine.
Equally Tizes has been deeply involved with startup technology ventures since the mid-1980’s. During the 2000’s he was principal of hedge fund Galt Capital. He currently practices Emergency Medicine and devotes time to his family and a variety of intellectual and philanthropic pursuits.
Jacqueline Hunter, RN
Regional Nursing Director
Role: Oversight and development of RN and MSA teams.
Overview: Jacqueline possesses significant experience in both business and health care administration. As a practicing clinician and administrator, she provides both clinical and operational insight in identifying and implementing sustainable change initiatives.
Jacqueline’s strengths within the health care organizational setting include; strategic management for operating and emergency room services, policy and procedure development, project management, practice management, equipment and supply systems evaluation, process improvement, and nursing on-boarding.